Q. Can you briefly tell me about KRT Audit Corporation?
A. KRT Audit Corporation is a California corporation entirely owned and operated by honest, hardworking, fourth-generation North Americans. KRT maintains China office locations in Guangzhou, Hongkong, Shanghai, and Dalian, Asia office locations in Vietnam, India, and Indonesia, and two major customer service centers in San Diego and Guangzhou. KRT has approximately 150 people in 11 countries and serves importer-clients in 40 different countries.

Q. What type of shipment inspection services does KRT offer? 
A. KRT offers four different shipment inspection services: (1) “Final Shipment" Inspections (FSI); (2) “In-Process” Inspections (IPI);
(3) "First Article" Inspections (FAI), and (4) Container Loading Checks (CLC). Please see detailed descriptions here!

Q. What type of supplier-factory audit services does KRT offer? 
A. KRT also offers four factory & supplier audit services: (1) “Complete Factory Audit" (CFA); (2) “Complete Reseller Audit" (CRA);
(3) Business License Check (BLC) and (4) "Complete Social Audit" (CSA). Please see detailed descriptions here!

Q. Does KRT offer any laboratory testing services?
A. Yes! KRT also offers a variety of very reasonably priced lab testing services such as tests for toxicity, microorganisms, flammability, safety, packaging strength/permeability, dishwasher compatibility, and many others. Please see our services here!

Q. What inspection techniques and standards are used?
A. KRT uses the AQL (Acceptance Quality Limit) sampling inspection protocol as promulgated by the ISO (International Organization of Standards), ANSI (American National Standards Institute) and the ASQ (American Society for Quality), specifically ANSI/ASQ Z1.4-2003 standard and the ISO 2859 standard, both of which have since replaced the MIL-STD-105E standard. However, while others use the normal loosened AQL standard which heavily favors the factory by allowing more minor and major defects, KRT uses a tightened AQL level which allows less minor and major defects and therefore is much more protective of the buyer.

Q. How do I get started using your inspection service?
A. You have multiple options. You can register and place your order on our website which is a fully automated online process, or you can send us an inquiry at support@KRTinspect.com or click the Questions? text icon at the top of this page. Or, feel free to call us in North America at 800-391-9693 or outside North America at 001-760-722-2438. The ordering process is easy and quick.

Q. How much in advance should I book my inspection?
A. Ideally we like to have 3-5 days advanced notice, but we often work on much shorter notice. For example 1-3 days advanced notice is not uncommon. We also maintain a slight excess inspection capacity to handle last-minute requests.

Q. How long does it take to get my report?
A. In most every case inspection reports and photos are generated and made available within 12-24 hours of inspection completion. An expedited report processing serviceis available which allows you to receive your report within just 4-8 hours of inspection completion. Please inquire as to the applicable surcharge.

Q. Do you have a secure on-line report retrieval system?
A. Yes, KRT offers a start-of-the-art, on-line inspection report retrieval and archival system which allows for secure report downloading at anytime and from anywhere you choose. KRT uses an SSL secure site to fully protect your information. You can also place new orders from within your control panel. It is a great system which will significantly enhance your inspection experience.

Q. Does KRT provide customer references?
A.  Yes, for higher volume users KRT will provide live references. However, because KRT receives so many new inquiries each and every day from around the globe, it is impossible to meet all requests. Therefore, for prospective clients with usage volumes less than 10 inspections per month, KRT has posted numerous testimonials on its "Why Us" page. For prospective clients with a confirmed usage of 10 inspections per month or greater, KRT will in most cases arrange a set of live customer references. A signed non-disclosure agreement will be required prior to KRT releasing confidential customer information.

Q. What makes your service different from the others?
A. There are a growing number of very important differences between KRT `and the others. Please see our "Why Us" page here!